Post Settlement Customer Care Officer- PART TIME

Sector & Subsector: Banking and Financial Services:Mortgages

Reference number: A107283279  
Salary: Salary not specified
Work type: Full Time
Location: Melbourne Inner Suburbs, VIC
Posted on: Mon 13/05/13
Posted until: Not Specified
Michael Page International
  • Friendly and fun loving team based environment, and supportive culture
  • On the job training + cross training and professional development

About our Client

Specialists Head of finance in home, car and commercial loans, debtor finance and mortgages, our client is a well respected financial services organization operating out of Australia and New Zealand. Whilst currently experiencing high levels of unprecedented growth, and expanding head count across the business, their most important factor to success is the quality Head of finance and commitment of their staff.

Job Description

In this phone based customer service role you will be responsible for administration of accounts and answering inbound calls so as to case manage any queries that emerge post settlement. You will be Head of finance required to liaise with third parties such as brokers and solicitors, and utilize best practice procedures to quickly determine appropriate resolutions. Team members will focus on strengthening relationships by providing exceptional customer service to increase lending growth and customer Head of finance retention.

The Successful Applicant

The successful applicant will be self motivated and always wanting to grow their professional skill set. The following experience will be looked upon favorably;

  • Two years Head of finance Financial Services or Banking experience
  • At least one years call center experience
  • Any exposure to the mortgage industry

All candidates must have full working rights and be available to interview Head of finance in Melbourne

What’s on Offer

Hands on role in a CBD location with a fantastic growing firm that rewards high performers. The role offers Head of finance a good work life balance, on-the-job training and a professional working environment.

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